circuit board
H enry   C aO

henrymcao@gmail.com

RÉSUMÉ

SKILLS

EMPLOYERS

EDUCATION

CONTACT


Henry Cao

Information Technology

Cyber Security Specialist | System & Network Administration
Product/Solution Lifecycle Management | System Design
Software Development | Hardware Engineering

Profile

  • Extensive experience in design, development, and maintenance of complex software and systems;
  • Highly capable throughout the full SDLC spanning requirements definition, analysis and solution design, coding, testing, problem solving, QA, and implementation;
  • Constantly focus on optimizing system performance, reliability, security, and usability;
  • Solid understanding of information technology and information security practices including host security, platform architecture, embedded operating systems, and systems integrity;
  • Able to explain straightforwardly technical information to non-technical personnel;
  • Adept at scheduling, budgeting, forecasting, risk assessment and mitigation, and project coordination;
  • Vast background in electronics spanning circuit design, logic design, board design, system design, troubleshooting, and diagnostics;
  • Able to assess existing systems to evaluate capacity, condition, and functionality;
  • Skilled in applying disaster recovery strategies to defend business-critical and confidential information;
  • Ability to break down complex problems in a simplified way, methodically conduct root cause analysis, and provide clear recommendations and findings.
 

Professional Experience

Axel Informatics (National Institute of Allergy and Infectious Diseases)

Procurement Technician
Rockville, MD
2021-present
  • Review invoices before submitting them to Contract Officer (CO) to pay the vendors;
  • Set up interviews as requested;
  • Trained in Oracle PeopleSoft time tracking.
 

Henry Cao Computer Services

Principal Consultant / Technician (less than Part-Time)
Silver Spring, MD
2018-present
  • Examine, assess, diagnose, and repair broad-scope issues with computers, networks, operating systems, hardware, software, and peripherals.
 

Danco Electronic Service Specialists

Electronic Technician (less than Part-Time)
Silver Spring, MD
1982-present
  • Accurately interpret schematics and operating and maintenance manuals to evaluate technical issues and perform repairs to component-level;
  • Provide high-level expertise to repair shop staff in inspecting components and wiring to determine cause of malfunctioning and repair digital systems and circuits to component-level.
 

Leidos (Formerly Lockheed Martin IS & GS)

National Library of Medicine (NLM)
Cyber Security Specialist
Bethesda, MD
2016–2018
  • Prepared daily, weekly, and monthly database security reports;
  • Discussed cyber security efforts with management;
  • Performed comprehensive investigations of cyber security breaches;
  • Purchased new security software and made update recommendations.
Procurement Officer
  • Prepared plans for the purchase of equipment, services, and supplies;
  • Followed and enforced the company’s procurement policies and procedures;
  • Reviewed, compared, analyzed, and approved products and services to be purchased;
  • Managed inventories and maintained accurate purchase and pricing records;
  • Updated supplier information such as qualifications, delivery times, product ranges, etc.;
  • Maintained good supplier relations and negotiated contracts;
  • Researched and evaluated prospective suppliers;
  • Prepared budgets, cost analyses, and reports.
Hardware Engineer
  • Designed and developed complex hardware solutions for satellite and terrestrial IP-based communications systems, specializing in circuit board, digital communications, and packaging design;
  • Troubleshot, repaired, upgraded, configured state-of-the-art systems and equipment;
  • Steered product development throughout the complete life cycle from conceptualization to timely delivery and ongoing maintenance;
  • Analyzed customer and organizational needs, user interfaces, computer usage, and downtime to propose budget-friendly system modifications, upgrades, and new COTS solutions;
  • Researched and evaluated new technologies, performed cost/benefit analysis for potential purchases, and oversaw installations, team leadership, testing, user training, and technical documentation;
  • Distributed application/software/patch packages, deployed operating systems, and designed systems to integrate into network infrastructure;
  • Supported Lister Hill National Center for Biomedical Communications and Audiovisual Program Development Branch with respect to AV equipment, computer systems, conference and studio facilities, and video projects;
  • Designed and installed network components and assemblies into chassis racks and cabinets;
  • Spearheaded data storage, backups, Active Directory administration, and tier III troubleshooting for incidents requiring forensic analysis.
 

Lockheed Martin (IS & GS)

National Library of Medicine (NLM)
Electrical Engineering Analyst
Bethesda, MD
2004-2016
  • Evaluated, diagnosed, repaired, and tested products and systems encompassing AV IT, video production, videoconferencing, high-resolution display, computing, networking, and electro-mechanical;
  • Conducted comprehensive analysis to determine customer and organizational needs, proposed system modifications, installed new COTS solutions, performed upgrades, and prepared technical documentation;
  • Championed audiovisual designs for auditoriums, operations centers, video walls, executive boardrooms, and facilities that host conferences, meetings, and training events;
  • Maintained and optimized high-resolution AV technology at the Lister Hill National Center for Biomedical Communications and Audiovisual Program Development Branch;
  • Directed, coached, supervised, and motivated cohesive and productive implementation team;
  • Generated plans to automate information systems, and seamlessly collaborated with third-party contractors in developing and procuring hardware solutions and installing equipment;
  • Provided audio-visual operational support for high-level meetings including Board of Regent meetings;
  • Trained end users and staff on equipment operation, installation, and basic repair procedures;
  • Specified and configured operating systems to control sophisticated scientific hardware.
 

Education

BACHELOR OF SCIENCE IN ELECTRICAL ENGINEERING (BSEE)
University of Maryland University College, College Park, MD

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY (BSIT)
University of Phoenix, Rockville, MD
 

Certifications & Training

CISSP (Certified Information Systems Security Professional) in progress
Security+, Network+, A+, CompTIA
InfoComm Audio-Video and Control System Networking, infoComm Academy
AMX Programming, University of Maryland, College Park, Maryland
Sound Engineer Training, Omega Recording Studios, Rockville, Maryland
 

Technology

AutoCAD, C/C++, Visual Basic, UNIX, Java, JavaScript, HTML, MATLAB, Linux, Microsoft Office (Excel, Word, PowerPoint, Access), DOS/Windows, SQL, Active Directory, androids, oscilloscopes, multi-meters, logic analyzers, coax cable, twisted pair cable, fiber, RF/wireless computing, Bluetooth/Wi-Fi
 

Henry Cao Computer Services' Customer Comments

"Henry is absolutely amazing with computers, networks, and all IT. He is a computer whisperer."
— Susan Goldberg, JD, PhD
"My PC was slow, unsecured and sometimes unresponsive. I did not know what to do until I talked to Henry at Henry Cao Computer Services. He responds quickly, he has reasonably prices and he has always come through fixing my computer problems, and secures it. I feel safe to do my confidential legal work on my PC and I'd recommend this company to everyone!"
— Dr. Andrée Y. McKissick, JD, LLM, SJD
"I've known Henry Cao for many years. Henry is at home with both computer hardware and software, as well as with electronics itself. His multiple skill sets and vast experience make him the best technician to consult when your personal computer, desktop, laptop, and/or Apple devices fail you. I highly recommend Henry Cao Computer Services. He is also courteous and a very pleasant person with whom to do business."
— Miriam Claude Meijer, PhD, MLS
 
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